Privacy and Data Protection Policy

Privacy and Data Protection Policy
Dear Customer, Hotel Camarão, a hotel unit, owned by Páginas Inesquecíveis, Gestão, Comércio & Consultoria Lda., is committed with ensuring a quality service to its customers, including all aspects related to personal data processing and protection.
In order to ensure that all your personal data is processed and protected in accordance with the new General Data Protection Regulations that came into force in 2018; we ask you to read our new privacy and data protection policy.

1-Hotel Camarão uses the collected information to facilitate the reservations and billing processes, customer management, historical and statistical purposes, legal obligations, and quality control and future contacts. We use the collected information to tailor our products and services according to our customers’ expectations, to send information and promotional campaigns depending on the stay, through e-mail, text message or telephone call. This notice concerns our products and is not a legal or contractual obligation. There are no consequences for those who do not provide them.

2- Páginas Inesqueciveis, Gestão, Comércio & Consultoria Lda, is responsible for the collected data, which is processed by computer. The information is used exclusively within the scope of the accommodation unit “Hotel Camarão”. In order to ensure the security of your data and maximum confidentiality, the information you provide will be treated in an absolutely confidential manner, in accordance with our internal security and confidentiality policies and procedures, and we will not share your data with third parties. We reserve to ourselves the right to only use third parties to send e-mails and text messages as well as quality control surveys namely Tripadvisor.

The data provider may lodge a complaint with the supervisory authority – the National Data Protection Commission.

3- We are aware that our customers and visitors have different privacy concerns and can at any time review, update and decide what type of data they wish to see stored. The person in charge of data management can be contacted directly via email to dir@hotelcamarao.com or by post to Páginas Inesqueciveis, Gestão, Comércio & Consultoria Ltd., Travessa Espirito Santo S / N, 2655-275 Ericeira and, at any time the copying of data concerning him, withdrawal of consent, rectification, erasure, limitation, portability and opposition to the data’s treatment can be requested.

4- The personal data will be kept until the end is reached, being eliminated 5 years from the last interaction of the client with Hotel Camarão. There may be legal dispositions that require us to keep your personal data for a longer period of time.

5- Occasionally, Páginas Inesqueciveis, Gestão, Comércio & Consultoria Lda., may update its policy of Protection and Treatment of Personal Data. We ask you to periodically review this document at www.hotelcamarao.com to stay up to date.